Terms

These Terms of Service (“Terms”) govern your use of Droplock. By downloading or using the App, you agree to these Terms. If you don’t agree, please don’t use the App.

You must be at least the minimum legal age in your country to use Droplock.

Droplock is a photo vault app that lets you store photos/videos in password-protected vaults.

• Local mode (no account): You can use the App without an account. Content is stored locally on your device.
• Premium features: Some features require a subscription, including:
  • Cloud backup & restore across devices (account required)
  • Face ID / Touch ID as an extra unlock step (optional)
  • Intruder Alerts (optional)

Different passwords open different vaults

When you open Droplock, you enter a password. The password you enter determines which vault opens.

Password format (you choose)

Your vault password can be anything you want, including letters, numbers, symbols, spaces, and emojis. We don’t require a minimum length or fixed a maximum length.

You can make it as simple or as long as you like — it can even be an entire sentence or a long text passage.

Practical note: Very long passwords may be limited by your device’s keyboard/input behavior or the operating system, but Droplock itself does not impose a fixed maximum length.

Keep your passwords safe

You are responsible for:

• Keeping your vault passwords confidential
• Maintaining the security of your device and accounts
• Any activity that happens through your device or your account

No password reset for vaults

Droplock does not provide a vault password reset or recovery mechanism. If you forget a vault password, you may lose access to that vault and its contents.

To use cloud backup/restore, you must create an account using email (passwordless) or supported third-party sign-in options.

You agree to:

• Provide accurate account information (like a valid email address)
• Not share account access with others in a way that compromises security
• Notify us promptly if you believe your account has been compromised

We may suspend or terminate accounts that violate these Terms.

If you enable Intruder Alerts, the App captures a photo after an incorrect vault password attempt on the vault unlock screen and stores it on your device.

You are responsible for using this feature in compliance with applicable laws, including laws about notice and consent in your jurisdiction.

Droplock includes a feature intended to block screenshots while viewing vault content. Because device and OS behavior vary, screenshot blocking may not prevent every capture method (e.g., another device filming the screen).

Purchases through app stores

Premium purchases are processed by the platform you used to download the App (e.g., Apple App Store / Google Play). Your payment is handled by them, and their terms also apply.

Renewals and cancellation

If you purchase a subscription:

• It may auto-renew unless you cancel through your platform account settings before the renewal date.
• You can manage or cancel your subscription through the App Store / Google Play subscription settings.

Refunds

Refunds are handled by the platform provider (Apple/Google) according to their refund policies.

You agree not to use Droplock to create, upload, store, share, or distribute any content that:

• Is illegal, unlawful, or promotes illegal activity
• Involves child sexual abuse material (CSAM), child exploitation, or any sexual content involving minors (this is strictly prohibited)
• Involves non-consensual sexual content (including “revenge porn”) or sexual exploitation of any kind
• Depicts human trafficking, exploitation, or extreme violence in a way that violates applicable law
• Infringes someone else’s rights (including privacy, publicity, copyright, or other intellectual property rights)
• Is defamatory, harassing, hateful, or threatening in a way that violates applicable law
• Contains malware or is used for phishing, spamming, or other harmful activity

You also agree not to:

• Attempt to bypass security, access other users’ data, or interfere with the App or our systems
• Reverse engineer, decompile, or tamper with the App except where the law allows

Enforcement and reporting

If we become aware of content or activity that violates these Terms (especially CSAM or exploitation-related content), we may, consistent with applicable law and our capabilities:

• Suspend or terminate your access and/or account immediately
• Remove or disable access to associated cloud data (where applicable)
• Report the matter to relevant authorities and cooperate with lawful requests

Your responsibility

You are solely responsible for the content you store and for using the App in compliance with applicable laws. You represent and warrant that you have the legal right to store and use any content you place in Droplock.

You own your content

You keep ownership of the photos/videos you store in Droplock.

Limited license to operate the service (Premium cloud only)

If you use cloud backup/restore, you grant us a limited license to host, store, process, and transmit your content only to provide and operate the cloud functionality (backup, sync, restore). We don’t claim ownership of your content.

We work hard to keep Droplock reliable, but:

• The App may be unavailable sometimes (maintenance, outages, device/network issues).
• We may update, change, or discontinue features (including Premium features) from time to time.

If we materially change the service, we’ll try to provide reasonable notice inside the App.

Droplock may rely on third-party services for things like authentication, cloud storage, analytics, and crash reporting. Those services may have their own terms and policies.

Our Privacy Policy explains how we process personal data. By using Droplock, you also agree to our Privacy Policy.

If there’s a conflict between these Terms and the Privacy Policy regarding personal data, the Privacy Policy controls for that topic.

Droplock, including its software, design, trademarks, and branding, is owned by Supermax or its licensors and is protected by applicable intellectual property laws.

You may not copy, modify, distribute, sell, lease, or create derivative works from any part of the App unless we give you written permission (except where the law allows).

Droplock is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

Security note: No app can guarantee absolute security. You are responsible for choosing strong passwords, securing your device, and keeping your OS up to date.

To the maximum extent permitted by law:

• Supermax will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the App.
• Our total liability for any claim relating to the App will not exceed the amount you paid us (if any) for the Premium features in the 12 months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations, so these limits may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

You can stop using Droplock anytime

You may stop using the App at any time. You can delete the App from your device. If you have a Premium subscription, you must cancel it through your platform settings to stop future billing.

We can suspend or terminate access

We may suspend or terminate your access if you violate these Terms, if required by law, or if needed to protect the App, users, or our systems.

What happens to cloud data on account deletion

If you delete your account, your cloud data will be deleted within up to 30 days, as described in the Privacy Policy (subject to limited legal/security retention where applicable).

We may update these Terms from time to time. If we make material changes, we’ll update the effective date and provide notice in the App or by other reasonable means.

These Terms are governed by the laws of France, unless consumer protection laws in your country require otherwise.

If you are a consumer in the EEA/UK, you may also have the right to bring claims in the courts of your country of residence and to benefit from mandatory consumer protections.

Supermax SAS

229 rue Saint-Honoré, 75001 Paris, France

[email protected]